Caremark North Down, Ards & Belfast has been crowned winner of the Community Engagement Award at the Caremark Franchise Awards 2026, securing the national title for the home care office that goes above and beyond to connect with its local community.

Announced at Caremark’s annual conference, the awards celebrate offices delivering outstanding care, strong leadership, and making a meaningful contribution to the wider Caremark network. Out of more than 140 Caremark offices across the UK and Ireland, Caremark North Down, Ards & Belfast stood out for its consistent, high-quality support for customers and families, its engagement with the local community, and the professionalism and dedication of its team. Franchise Owners Emily and Richard Magrath were also praised for the positive culture they have built within their service.

Caremark’s Director of Operations Michael Collet said:

“Caremark North Down, Ards & Belfast has truly gone the extra mile to engage with its local community. Through sponsorships, networking, customer events, local promotions, and other initiatives, they’ve built meaningful relationships that have strengthened the Caremark brand locally.

“We’re incredibly proud of their exceptional work and genuine commitment to the community, and we congratulate the team on this well-deserved recognition.”

Impressed with the team’s contribution to the Caremark network, CEO David Glover said:

“This is a fantastic win for Caremark North Down, Ards & Belfast. Richard and Emily have built a team that is clearly making a real difference to people’s lives across the local area, not only through the quality of care provided, but through their communication and the trust they build with families every day.

“With Caremark now delivering around 135,000 hours of care each week across the UK, it’s offices like Caremark North Down, Ards & Belfast that set the benchmark for what outstanding care should look like.”

For more information about Caremark and its services, please visit www.caremark.co.uk.